What are Smartphone Diagnostics?

Smartphone diagnostics are system tests performed by software designed specifically for the purpose of spotting damage, malware, and other malfunctions in a device. This test will reveal the specific issues occurring, which will point out any need for repair.

Though smartphone and tablet users can download diagnostic software for themselves, only a professional will be able to provide accurate information regarding exactly what’s wrong and what steps the device’s owner should take following their diagnostic check.

iPhone Diagnostic Check

A diagnostic check conducted by an experienced professional will reveal any functionality issues, outdated software, and repair needs necessary for your malfunctioning device. At Zagg Phone Repair, one of our trained experts will use diagnostic software to pinpoint exactly what is going wrong within your device, why it’s happening, and how to fix it. Some of the common issues spotted during a diagnostic check include:

• Inability to connect to Wi-Fi/weak signal
• Lack of Bluetooth capabilities
• Poor audio quality or no audio at all
• Inability to hold a charge
• Decreased touchscreen sensitivity
• Issues with camera functionality
• Lack of storage
• Inability to track location with GPS
• Lagging CPU
• Button malfunction
• Audio/charging port breakage

For some devices, there might be a combination of issues occurring that may or may not be caused by the same damage or malfunction. Your Zagg Phone Repair specialist will be able to identify exactly what your device needs to work properly again and perform any necessary repairs in an efficient manner, solving your device’s issues before they worsen or cause more damage.

Expertise. Though most of us spend hours a day on our phones, we actually know very little about how they function. A repair specialist will not only have extensive knowledge of iPad diagnostics, iPhone repair, and much more, they’ll have months or years of experience working with customers that bring in a wide variety of devices with an even wider variety of issues. Additionally, a high-quality diagnostics and repair expert will be able to tell you if your device’s issues are able to be repaired or if a replacement is recommended.

The proper tools. If your device’s diagnostic test reveals that a repair is in order, you probably don’t have the right equipment or the know-how to perform the repair on your own. A specialist will have the most advanced repair technology available along with the experience and training to fix your device quickly and properly, avoiding any additional damage.

Readily available replacement parts. Even if you happen to have the technological skills to repair your device yourself, it’s unlikely that you’ll have the parts you need lying around. Buying individual replacement parts at a tech store could be more expensive than what a repair specialist would pay for them in bulk; additionally, without proper training and expertise, you could pay top dollar for a replacement part only to realize that your repair wasn’t successful or additional damage was caused, necessitating a visit to the repair shop after all. The best way to avoid any extra malfunctions and overspending on replacement parts is to visit a repair specialist as soon as any problems arise.

Money saved. If your iPhone diagnostic test reveals issues that are beyond repair, a great diagnostics expert will let you know. However, a vast majority of problems can be solved with a repair, which is almost guaranteed to be less expensive than a device replacement.

For expert diagnostics testing, iPhone repair, iPad repair, and much more, don’t hesitate to call Zagg Phone Repair. We hire only the friendliest, most experienced diagnostics and repair specialists to make sure your smartphone repair experience is positive, efficient, and successful every time.